Maintain office supplies, including stationery and sales materials.

Assist the Administrator in managing office assets and maintenance.

Coordinate with external couriers to ensure timely and reliable mail distribution.

Handle various clerical duties such as filing, copying, typing, and faxing.

Manage and process expenses related to utilities, deliveries, and other payments.

Collect, organize, and file office reports and statistics promptly.

Ensure office security and control access at the reception desk.

Assist in arranging and preparing meetings, conference rooms, and teleconference calls.

Support employee onboarding and off-boarding procedures.

Assist in coordinating training activities and company events.

Perform additional assigned tasks as needed.

Understand customers' demand, get calls and answer customers related to products' usage, price, points of sales, promotion, point of gift exchange, complaint cases, and others.... by phone

Check customer's satisfaction

Manage customers database

Daily searching news

Weekly inviting customers to join Customer gathering (CG)

Weekly hosting customer gathering

Record details of inquiries, comments and complaints

Handle Complaint case from consumers, retailers and distributors.

Do reports on complaints cases.

Key in customers database from other sources

Update & send E-birthday card to loyal customers

Monitor Rohto website, fan page & update news relating to products, promotion campaign, Company's activities, web banners, Print Ads, TVCs, hot news, product shots...

Manage content, activities on Youtube channel & and Zalo page.

Compose E-magazine contents and make layout

Degree: University bachelor's degree in Business administration, English, or related majors

Nice appearance

High proficiency in Microsoft Office especially in Excel

Good communication skills in English and Vietnamese language

Others: Careful, Smart-working, Willing to learn

Probation: 2 months of probation with full salary

Working time: 40 hours/week

Training: A2E skill training
Pre-mortems
Prioritization
Problem solving
Owner's mindset
Idea generation
Coaching
Influencing
Courageous conversations
Effective communication
Presenting with impact
Closed-loop conversations
Creating business value
Effective meetings
Effective emailing
Organizational health

Colleagues: Friendly & Supportive

Annual Leave: - 15 working days: from full 1 year to less than 3 years;
- 16 working days: from full 3 years to less than 7 years;
- 22 working days: from full 7 years or more to less than 37 years.

Benefits: Personal Health Insurance for Staffs over 2 years contribution
Company trip, Team building activities
Holiday events

Other Allowances:
Parking fee

Thông tin chung

Mức lương: Thỏa thuận

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